Privacy Policy

This policy describes how we collect, store, use, and protect your personal information. You accept this policy and agree to such collection, storage, and use when you sign up for or use our products, services, or any other feature, technology, or functionality that we offer when accessing our website or through any other means (collectively referred to as “Pedro Tinello Online Services”).

We may update this policy at any time by posting a revised version on our website. The revised version will take effect as soon as it is available on the website. Additionally, if the revised version includes a substantial change, we will notify you 30 days in advance by posting a notice about the change on the “Policy Updates” page of our website. After this 30-day notice, you will be deemed to have agreed to all amendments to this policy.


Opt-out Policy

Users of our services can stop receiving communications from our website at any time. To do so, simply send an email to contato@pedrotinello.com.br indicating your wish to no longer receive communications, or simply click the “remove” or “unsubscribe” link contained in each email.


How We Collect Information About You

When you visit the Pedro Tinello website, we collect your IP address and standard web access information, such as your browser type and the pages you accessed on our site.

If you register, we will collect the following types of information:

  • Contact Information: Your name, address, phone number, email, and other similar details.

Before allowing you to use Pedro Tinello’s Online Courses, we may require you to provide additional information that we can use to verify your identity or address or manage risks, such as your date of birth, national registration number, nationality, and other identification details.

Finally, we may collect additional information about you by other means, such as contact with our customer support team, survey results, interactions with members of the Pedro Tinello corporate team, and other companies.


How We Use Cookies

Google Remarketing

We use the Google Adwords Remarketing feature to display ads on Google partner websites. This feature allows us to identify that you visited our site, enabling Google to display our ads to you on different websites.

Various third-party providers, including Google, purchase ad spaces on internet sites. We may contract Google to display our ads in these spaces. To identify your visit to our site, both other third-party providers and Google use cookies, similar to what is described in the “How We Use Cookies” section.

You can disable Google’s use of cookies by accessing the Ad Preferences Manager.


How We Protect and Store Personal Information

Throughout this policy, we use the term “personal information” to describe information that can be associated with a specific person and used to identify that person. We do not consider anonymous information, which cannot identify a specific user, as personal information.

We store and process your personal information on our computers and protect it using physical, electronic, and procedural safeguards. We use computer safeguards, such as firewalls and data encryption, apply physical access controls to our buildings and files, and authorize access to personal information only for employees who need it to fulfill their professional responsibilities.


How We Use the Personal Information We Collect

Our primary purpose in collecting personal information is to provide you with a safe, efficient, and personalized experience. For this reason, we use your personal information to:

  • Provide the requested services and customer support.
  • Process transactions and send notices about your transactions.
  • Resolve disputes, charge fees, and address issues.
  • Prevent potentially prohibited or illegal activities and enforce our User Agreement.
  • Personalize, measure, and improve our services, website content, and layout.
  • Send targeted marketing materials, service updates, and promotional offers based on your communication preferences.
  • Compare information for greater accuracy and verify it with third parties.



Marketing

We do not sell or rent your personal information to third parties for marketing purposes without your explicit consent. We may combine your information with information we collect from other companies to improve and personalize our services, content, and advertising. If you do not wish to receive our marketing messages or participate in our ad personalization programs, simply indicate your preference by emailing us or clicking the unsubscribe link provided in all our emails.


How We Share Personal Information with Other Parties

We may share your personal information with:

  • Members of the Pedro Tinello corporate family to provide joint content, products, and services (such as registration, transactions, and customer support), help detect and prevent illegal activities and policy violations, and cooperate in decisions regarding products, services, and communications. Members of our corporate family will only send you marketing communications if you have requested their services.
  • Service providers under contract who assist with parts of our business operations (e.g., fraud prevention, collections, marketing, technology services). Our contracts require these service providers to use your information solely in connection with the services they perform for us and not for their benefit.
  • Companies with which we plan to merge or acquire. (If a merger occurs, we will require the new entity to comply with this privacy policy regarding your personal information. If your personal information is subject to a policy that conflicts with this one, you will receive prior notice.)
  • Law enforcement, government officials, or other third parties when:
    • Required by subpoena, court order, or similar legal procedure.
    • Necessary to comply with the law or credit card association rules.
    • Cooperating with an ongoing police investigation.
    • Disclosure is necessary in good faith to prevent physical harm or financial loss, report suspected illegal activity, or investigate violations of our User Agreement.
  • Other third parties with your consent or at your direction.

Please note that these third parties may be located in other countries with less strict privacy laws than your country.

If our company and a partner jointly promote our services, we may disclose some personal information (such as name, address, and username) to the partner for the sole purpose of evaluating the results of the promotion. In this case, personal information cannot be used by the partner for any other purpose.

Pedro Tinello will not sell or rent any of your personal information to third parties during the normal course of business and will only share your personal information with third parties as described in this policy.

If you register for Pedro Tinello directly on a third-party website or through a third-party application, any information entered on that website or application (and not directly on Pedro Tinello’s website) will be shared with the owner of that website or application, and your information may be subject to their privacy policies.

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